FAQ - We answer your questions

Here we answer the most important questions from our community

1 What is the service fee for rentals?: Campunite earns 10% commission from a successful rental. Since all charges are added to your nightly rate, you get 100% of your advertised amount.
2 What do I have to consider when renting out?: Your vehicle must be in safe operating condition, have regular number plates installed and insurance that allows rental. Either through your own insurance or simply through our Campunite-Helvetia insurance.
3 How does the cleaning of the vehicle work?: In general, the tenant should take over your vehicle in a clean condition and return it again. But you can also make your own arrangements (e.g. the owner takes care of cleaning the camper after the trip for a flat rate of CHF 100.-).
4 How and when will I receive my rental income?: You will always receive your earnings via bank transfer in the beginning of the month.
5 What is the code 187 in the vehicle registration document?: The so-called code 187 in the vehicle registration document prevents a change of ownership (Applicable for Swiss vehicles only) of your vehicle and thus protects you from fraud. To have such a code entered for your vehicle, you must contact your responsible road traffic office.
6 Until when can I cancel a trip?: You can cancel a trip that has already been booked under the following conditions: >7 days before the start of the booking date; 100% refund (excl. payment provider fees of 3%). >48 hours before the start of the booking date; 50% refund on the rental price , 100% refund on insurance fees (excl. payment provider fees of 3%). Cancellation shortly before rental start; No refund on rental price, 100% refund on insurance fees (excl. payment provider fees of 3%)